Order Statuses
A complete reference for every order status in Weebe.
Status Reference
| Status | Description | Your Action |
|---|---|---|
| Pending | Order placed and payment confirmed — awaiting preparation | Prepare and pack the order |
| Fulfilled | Order packed and marked ready — 3PL collection scheduled | None — await driver |
| Delivered | Successfully delivered to the customer | None |
| Cancelled | Order cancelled before fulfilment | N/A |
note
The Orders Listing shows several status columns: Payment Status, Fulfillment Status, Order Prepare Status, and Order Accept Status. The table above describes the overall order lifecycle from your perspective as a vendor.
Product Approval Statuses
Separate from order statuses, your products each have an approval status visible on the Dashboard and in Products Listing:
| Status | Meaning |
|---|---|
| Approved | Live on the Weebe marketplace |
| Disapproved | Rejected — review the reason and resubmit |
| Approval Pending | Submitted, awaiting Weebe review |
Who Changes Order Status
| Transition | Triggered by |
|---|---|
| → Pending | Weebe (automatic on payment confirmation) |
| Pending → Fulfilled | You (clicking Fulfill on the order) |
| Fulfilled → Delivered | 3PL (automatic on delivery scan) or you (manual) |
| → Cancelled | You (cancellation request) or Weebe |
Stuck Orders
If an order stays in Pending for more than 2 business days without action, the Weebe team may follow up. Repeated delays impact your vendor score.
Contact sellers@weebe.co if you believe an order status is incorrect.